Privacy & Cookie Policy for PLR Design
Last updated: August 2026
PLR Design is the trading name of Peter L. Rogers, a sole trader based in Horley, Surrey (“PLR Design”, “we”, “our” or “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains what information we collect, how we use it and what rights you have under UK data protection law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), as amended.
This Policy applies when you use our website, contact us, enquire about our services, become a client, or otherwise interact with PLR Design.
Non-essential cookies and similar technologies are only used where you have accepted them through our cookie banner.
1. Information We Collect
We may collect the following types of information:
Contact details – such as your name, business name, email address and any other contact information you choose to provide.
Enquiry information – information you provide through our website, email or other communications, including details about your business, website, online presence, objectives, services you are interested in and any other information relevant to your enquiry.
Client and project information – information required to provide our services, including project requirements, correspondence, website content, business information, photographs, files, branding assets, service information and other material supplied as part of a project.
Account and access information – permissions or administrative access you provide where necessary for us to work with websites, domains, Google services, social media accounts, business software and other digital platforms. Wherever practical, we use delegated or authorised access rather than requesting passwords.
Billing and transaction information – information required to issue invoices, record payments and maintain appropriate financial and accounting records.
Website usage data – including IP address, browser and device information, pages visited, referral information and cookie preferences. Where non-essential cookies have been accepted, this may also include analytics information.
Communications – records of emails, enquiries, meetings and other correspondence with us.
Publicly available business information – where relevant to legitimate business development, we may use business contact information available through company websites, professional platforms, business directories and other publicly available business sources.
2. How We Use Your Information
We may use your information to:
Respond to enquiries and discuss your requirements.
Provide proposals, quotations and recommendations.
Plan, create and manage websites and online-presence services.
Provide Google Business Profile, social media and related digital support.
Develop landing pages, advertising activity, enquiry systems, automation and other digital tools where agreed.
Communicate with you about an enquiry, project or ongoing service.
Manage client accounts, permissions and digital platforms where authorised.
Manage invoices, payments and business records.
Maintain and improve our website, services and customer experience.
Measure website usage and enquiry performance where analytics consent has been provided.
Protect our systems, website and business from misuse, fraud or security risks.
Meet tax, accounting and other legal obligations.
Carry out proportionate business-to-business marketing and business development where permitted by law.
Send other marketing communications where you have consented or where another lawful basis applies.
3. Lawful Basis for Using Your Information
We rely on different lawful bases depending on how and why we use your information.
Contract – where processing is necessary to take steps before entering into an agreement or to provide services you have asked us to deliver.
Legitimate interests – where necessary to respond to enquiries, operate and improve our business, manage client relationships, maintain appropriate records, protect our systems and undertake proportionate business-to-business development and marketing.
Where we rely on legitimate interests, we consider whether our interests are balanced against your rights and reasonable expectations.
Legal obligation – where information must be processed or retained to meet tax, accounting or other legal requirements.
Consent – where you have specifically agreed to particular processing, including non-essential cookies and certain marketing communications.
Where consent is relied upon, you can withdraw it at any time.
4. Business-to-Business Marketing
PLR Design primarily provides services to businesses.
We may contact businesses or business representatives about services we reasonably believe may be relevant to them, where this is permitted under UK data protection and electronic marketing rules.
Where personal data is used for business-to-business marketing, we will have an appropriate lawful basis and will respect your right to object.
Marketing communications will identify PLR Design and provide a straightforward way to ask us not to contact you again.
Different rules apply when contacting sole traders, certain partnerships and individuals. Where consent is required by law, we will obtain it before sending marketing.
You have an absolute right to object to the use of your personal data for direct marketing. If you ask us to stop, we may keep limited information on a suppression list so that we can ensure you are not contacted again.
5. Cookies & Tracking
What are cookies?
Cookies are small files or pieces of information stored on or accessed from your device when you visit a website. They can help a website function correctly, remember preferences and understand how visitors use the site.
Similar technologies may also be used for comparable purposes.
Types of cookies we use
Essential cookies – required for the website to operate properly, maintain security and remember your cookie preferences. These do not require consent where they are strictly necessary.
Analytics cookies – help us understand how visitors use the website, including pages viewed, traffic sources and website interactions. We use Google Analytics, implemented through Google Tag Manager, for this purpose. Analytics cookies and related analytics tracking are only enabled where you have accepted analytics cookies.
Advertising and measurement cookies – may be used where PLR Design runs paid advertising or marketing campaigns to understand campaign effectiveness and measure enquiries or other relevant actions. These are only enabled where the appropriate consent has been provided.
Managing cookies
When you first visit our website, you can accept all cookies or reject non-essential cookies.
You can change or withdraw your consent at any time using the Cookie Settings link in the footer of our website.
You can also control and delete cookies through your browser settings. Blocking essential functionality may affect how some parts of the website operate.
6. Client Data and Work We Carry Out for Clients
In providing website, Google, social media, automation or other digital services, PLR Design may process personal data belonging to a client's customers, employees, suppliers or other contacts.
Where PLR Design determines why and how personal information is used for its own business purposes, PLR Design acts as a data controller.
Where we process personal information solely on a client's instructions as part of providing a service, the client will normally remain the data controller and PLR Design will act as a data processor.
Where PLR Design acts as a data processor, this processing will be governed by appropriate data-processing terms as required by law.
We only access client information and systems to the extent reasonably required to provide the agreed services.
7. Sharing Your Information
We do not sell personal data.
We may share or make information available where reasonably necessary to:
Technology and service providers – including website hosting, domain, email, analytics, cloud storage, social media, business software, accounting, automation and other technology providers used to operate PLR Design or provide agreed client services.
This may currently or in future include providers such as Webflow, Microsoft, Google, Meta and other platforms relevant to the service being provided.
Professional advisers – such as accountants, legal advisers or other professional service providers where required.
Client-authorised providers – where a project requires us to work with another supplier, platform or service on a client's behalf.
Legal or regulatory bodies – where disclosure is required by law or reasonably necessary to establish, exercise or defend legal rights.
Third parties are expected to process personal data securely and only for appropriate purposes.
8. International Transfers
Some of the technology providers we use may process or store information outside the United Kingdom.
Where personal data is transferred internationally, we take reasonable steps to ensure appropriate protections are in place. Depending on the destination and provider, these may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved Standard Contractual Clauses or other recognised safeguards.
9. Data Retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected.
The period will depend on the nature of the information and may include the time necessary to:
Respond to and follow up an enquiry.
Provide and support an agreed service.
Maintain appropriate client and project records.
Meet legal, tax and accounting obligations.
Establish, exercise or defend legal claims.
Maintain appropriate suppression records where someone has opted out of marketing.
Financial and accounting information is retained for the period required by applicable law.
Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where appropriate.
10. Your Rights
Under UK data protection law, depending on the circumstances, you may have the right to:
Ask what personal data we hold about you and obtain a copy.
Ask us to correct inaccurate or incomplete information.
Ask us to delete personal data where there is no lawful reason for us to continue holding it.
Ask us to restrict the way your information is processed.
Object to certain processing based on legitimate interests.
Object at any time to your personal data being used for direct marketing.
Request transfer of certain personal data to another organisation.
Withdraw consent where processing is based on consent.
You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled.
Information Commissioner's Office:
www.ico.org.uk
11. Security
We take reasonable technical and organisational measures to protect personal data.
These may include:
SSL/HTTPS protection for our website.
Two-step verification and secure account authentication where supported.
Restricted access to client and business systems.
Use of authorised or delegated platform access where practical.
Secure handling of client files and communications.
Appropriate security settings on business devices and cloud services.
Keeping software, accounts and access permissions under review.
No electronic system or method of transmitting information over the internet can be guaranteed to be completely secure, but we take reasonable steps to reduce the risk of unauthorised access, loss or misuse.
12. Automated Decision-Making
PLR Design does not currently use automated decision-making that produces legal effects or similarly significant effects on individuals.
We may use software, automation or digital tools to assist with administrative or business processes, but important decisions concerning clients or individuals are not made solely by automated systems.
13. Changes to This Policy
We may update this Privacy & Cookie Policy when our services, technology or legal obligations change.
The latest version will be published on this page and the Last updated date will be amended where appropriate.
14. Contact Us
PLR Design is operated by:
Peter L. Rogers trading as PLR Design
Email: peter@plrdesign.co.uk
Website: www.plrdesign.co.uk
For questions about this Privacy & Cookie Policy, to exercise your data protection rights or to raise a privacy concern, please contact us using the email address above.